Sex Doll FAQ

Orders

MiisooDoll aims to provide you a memorable experience when you shop on our online sex doll store by offering high-quality affordable sex dolls with great customer service. We have built up strong relationships with these top sex doll brands like 6YE Doll, WM Doll, JY Doll, SY Doll, 3X Doll, and AS Doll. In addition, we design and manufacture our own dolls. You will find the top quality dolls with most competitive price on the miisoo.com.

We are committed to offering a wide variety of dolls to satisfy the diverse tastes of our customers today. Use the catalog tools on our main page to discover your ‘perfect’ doll.

1. Browse our extensive line of dolls and select your match.

2. Review the description, then select the custom options that are available to make the doll even more amazing

3. Click the ‘Add to Cart’ button after you have added your custom options. A pop-up will appear that includes “View Cart’ and ‘Check Out’ options. Or you can Click ‘Buy Now’ button.

4. If you selected the ‘View Cart’ button in step #3, you will be redirected to view your final order. At this point you may enter your coupon code for any discount you are entitled to. Then click on the ‘Proceed to Checkout’ button to reach the ‘Checkout’ page. If you clicked on the ‘Checkout’ button in step #3, you will go directly to the ‘Checkout’ page. We highly recommend using the ‘View Cart’ option at this point to make sure your order is exactly as you selected, as this will eliminate any issues when your doll is produced to your specifications.

5. Also on the ‘Checkout’ page, you can fill in any order details, including your full name, email address, point of delivery address, and any other applicable information.

6. Once the order details are completed, it is time for your payment. To ensure your security, we use anti-fraud (SSL encrypted) technology. You can click on the ”Place Order’ button.

1. Within 12 hours you will receive a confirmation email as soon as the final payment has cleared.

2. You can expect your sex doll to arrive in just 1 to 2 weeks. Standard dolls are produced in just 1 to 3 business days, plus an additional 5 to 12 days to ship and arrive at your door. Custom dolls can take up to 5-20days to produce depending upon the options you chose.

3. Once your doll is ready for shipping, you will be notified and tracking information via FedEx or UPS will be provided.

4. Feel free to contact us at any time if you have questions during this process. Our goal is to get your doll delivered as soon as possible.

For some countries, especially in USA, Europe, we offer a service to pre-pay VAT and import taxes, so you don’t need to deal with customs.

Countries like Canada, Japan or Australia, New Zealand. Import taxes might be required at delivery and usually require the submission of a proof of payment or invoice. You can provide the confirmation email, or invoice or reach out to us and we will help you with that.

You can customize the doll in product page, If customizations not currently listed on the website, please contact us via chat or email and we’ll hook you up with whatever customizations you need for your doll.

Of course! When you buy a sex doll from MiisooDoll, we do provide some free gifts. We always include and instruction manual, wig, comb, vaginal irrigator and even a soft blanket for your doll. As an extra bonus, we will select some casual and “fun” (for you we hope!) lingerie in character for the doll you selected.

Yes, within 24 hours after placing the order. If it is later than that, it is not currently possible to change the fundamental body or skin color options. If you want different eyes or wig, then that’s okay.

Yes, please contact us about it and we’ll help you out.

Yes you can. As soon as possible, send your cancellation request to [email protected] . The following rates for cancellation and restocking fees apply based on when you notify us of this request:

  • Within 4 hours- you are fully refunded.
  • Within 24 hours- you will receive an 60% refund.
  • Within 48 hours- you will receive a 40% refund.

Please note: You cannot cancel an order for a ‘custom’ doll at anytime. We cannot refund you for a doll made to your specifications.

Payment

We provide three payment methods, they are Credit card, Bank Transfer, and Paypal. if you would like to pay via paypal, please contact us at [email protected]

Yes, Your privacy and payment security are very important to us!

MiisooDoll uses the SSL protocol to encrypt all information. You can see the green padlock to the far left on the URL bar followed by ‘https://’ rather than just ‘http://’ which is non-encrypted.

Our back end (corporate) system is fully protected and we use Credit Card / PayPal for additional safety and privacy.

Yes, you can! Whenever we run promotional offerings, you may apply this advertising code to your order by typing it in or copying and pasting it into the coupon code box and then clicking the ‘Apply coupon” button to revise your cart total.

Please note: the coupon code box is present on both the ‘Cart’ and ‘Checkout’ pages.

1. The credit card issuer may decline a charge if your provided billing address which is different from their information on file, such as incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC), purchase not authorized by the card owner, the cardholder’s spending habits, or expired credit card. The payment processor rejected the payment due to the anti-fraud billing address or card verification checks. In these cases, the payments are just in a pending state and have not been received by MiisooDoll. Since the processor has not completed the transaction the funds will be rejected or will be automatically returned to your account within a few days.

2. Depending on the country in which you are located you might have to call your bank to check the limitations of your credit card account to authorize your credit card for online, cross-border or overseas transactions.

3. Please double check the credit card information you have entered and make sure your billing address matches this information exactly. If this is the case, you should contact your bank for additional assistance.

If a payment fails, do not hesitate to contact your bank or contact us.

Shipping

We’d love to include all countries on our shipping list. However, some countries do not allow sex doll shipments. We DO NOT SHIP to Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, or Brazil.

MiisooDoll offers worldwide free shipping for your convenience. There are no hidden fees, guaranteed. Duties and taxes are subject to customs controls and may vary according to the laws of the country we ship to.

Once your order has been placed, it will be 1-2 weeks until you receive your sex doll. All orders within the US are shipped within 1-2 business days and it only takes up to 3-7 business days to receive your order! European orders need to take 7-15 business days to deliver depending on how long it takes to pass through customs. All Sex Dolls will be completed and shipped within 2-3 workdays. The average delivery time for our Sex Dolls is 5-10 workdays.

All of our dolls are made in China and shipped from China.

We have warehouse in USA and Europe, If you are from USA or Europe, then we will ship it from our warehouse directly

In some countries such as Canada, Australia, New Zealand, Europe and South America import taxes might be required at delivery. We have nothing to do with this, it is required by some countries and it usually ranges from $50 to $200 and up, depending on the doll. Buyer is responsible for import taxes and fees.

For some countries, especially in USA and Europe, we offer a service to pre-pay VAT and import taxes, so you don’t need to deal with customs, ask after placing your order if interested. Otherwise, we can help and advise on customs. Countries like Canada, Germany, UK, Japan or Australia usually require the submission of a proof of payment or invoice. You can provide the confirmation email, or Paypal invoice or reach out to us and we will help you with that.

At MiisooDoll, our consideration of your privacy is foremost. We use durable, plain shipping boxes with no identifiable label or brand markings. You can relax. The confidentiality of the contents of your package is assured every time.

A tracking number is emailed to you as soon as your doll is ready to ship.

Nope! No one will know but you! We will not include a single branding labeled anywhere on the box and shipping label. All sex dolls will be shipped in a plain brown box, while the rest of our products will be shipped in our boxes to remain discreet. We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information.

All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. There is no specific indication or labeling on the box that reveals the contents inside. Your doll will be labeled “mannequin” (for customs clearance). Billing Statement will be billed under “MS WAREHOUSE” to remain discreet!

No. Due to the specificity of sex dolls (Big size, large volume), the International courier cannot deliver goods to the post office box address. If you have filled a related P.O. Box shipping address, please update the shipping Address line, or send us another detailed address, This shipping address can be the FedEx or UPS delivery point closest to your pickup， we will help you update it so that we can accurately send the order to you.

About Sex Dolls

Read more on this page: What Is Sex Doll?

If you think love dolls are only for weirdos, you are completely wrong. TPE Sex Dolls are the ultimate sex toy, or the sex toy of the future. They are being used by married couples, professional photographers, couples who want to spice up their sex life and many other profiles…  For example, we have customers like:

– People in a long distant relationship

who seek the pleasure that his girlfriend or boyfriend is not able to provide in the distance. Technically it is not an infidelity, so the partner has nothing to fear. Having affairs with other people can lead you to get AIDs, something that will never happen with a doll.

– Couples

who want to spice up their sexual life and look for a doll as a threesome companion. Around 40% of our customers are currently in a relationship.

– Single people

We all deserve a healthy sex life. Unluckily, most of us can’t find a fuck buddy as often as we feel the need of satisfying ourselves. To have a doll at home is like having a pocket pussy masturbator, but much better. Some of our clients told us that a doll even helped them to recover from a depression. Could a love doll become a therapeutic method? who knows…

– Photographers

More and more photographers purchase a doll to use it as a model because they are very lifelike. Although dolls seem expensive, to pay a real model for few photo shooting sessions will be more expensive. Even if they work with models, sex dolls can help them to set up the lightning and can be used for training purposes, to try new set ups without the need of having a professional model waiting to get the best composition

Silicone and TPE are both high quality sex materials.  Silicone is typically regarded as the more durable material and TPE as the most realistic.  Here are the main attributes of each material.

Silicone – Browse Silicone Sex Dolls
– A bit harder than TPE but also more durable.
– More expensive.
– Easier to clean.
– Safe for human contact.

TPE – Browse TPE Sex Dolls
– TPE is softer to the touch.
– More realistic ‘jiggling’ of body parts (breasts, ass, etc).
– The material is more elastic which allows the dolls to be more flexible at their joints.
– Good heat retention.
– Less expensive.
– Safe for human contact
– Less durable than Silicone – more care is required to clean and care for it properly.
A sex doll will last anywhere from 2 years to 10 years depending on usage and care.  A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.  There are many things doll owners can do to preserve and maintain their sex doll.  If damage does occur it is also quite easy to perform repairs on your sex doll.  
 
We offer free repair kits for any reported doll damage, and each doll comes with a complementary cleaning kit to keep your doll in mint condition.  We also have many helpful blog articles and tips so that you can keep your doll looking brand new.

Not in the slightest. Our team will be happy to provide you complete material testing reports if needed. However, all our manufacturing facilities are regularly inspected and tested to make sure your love doll is 100% safe.

The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman.

The removable vagina is a sleeve or flesh light-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.

Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

This standing up foot is different from not standing the regular foot, the ankle has been redesigned and the foot reinforced, there are three Screw pattern in the Sole of foot. giving all dolls with the standing foot option the ability to stand on their own.

Yes. We sell large tall dolls with adult breasts and adult appearance. your sex doll is the adult size and weight of a beautiful woman.

It’s important that you keep in mind that she cannot be moved around easily. You can’t just carry her around under your arm because she’s too heavy to be moved easily. Plan ahead so that you always have a bed or a chair or sofa to keep her in. Soft, upholstered furniture is better than a hard wooden chair, for example, which could conceivably leave marks in her skin.

Our extremely well manufactured, high-quality sex dolls are as close to the “real thing” of a human being as you are going to get. They are intensely pleasurable and enjoyable, and their size and weight is part of this experience.

We offer a line of manufactured sex dolls that correspond to the pictures on our site because they are based on specific, living models who have licensed their images to us. There are small variations in the manufacturing process.

However, that result in minor differences from doll to doll. This makes each doll unique, although they are also easily recognizable as the product model they are supposed to be. Your sex doll will, therefore, match the picture on the website well enough that we will be able to tell that you were shipped the right product, but we are not slavishly devoted to producing cookie-cutter copies. All our beautiful sex dolls are therefore unique in some way.

As long as you clean your sex doll with mild antibacterial soap and water after each use, it’s okay to have unprotected sex with her. If you cum inside her, however, it will complicate cleanup and make it harder for you to get her properly cleansed each time.

Most of our doll owners have found that wearing condoms while they have sex with the doll not only simplifies the application of safe lubricant to all the business parts but also simplifies cleanup immensely. You may choose to have protected or unprotected sex with your sex doll.

Just make sure that you are using a condom if you are having sex with your doll while someone else does as well. Sharing the doll is an intimate act akin to having unprotected sex with the person sharing it if you and your living partner do not use condoms to protect yourself. Other than that, have fun, and clean the doll’s skin once a month to prevent dirt and buildup.

Doll Care

Use the screw connector and body attached to the product.

1. Rotate the screw at the hole of the head.

2. Put the head to align the holes of the body. Then you can rotate the head until you feel it will not drop.

3. Note: Do not over-rotate the head. Prevent damage to the hole at the joint of the head..

If you want to replace a doll head, Please add the order to the shopping cart, and the order form note will appear on the product page or proceed to the checkout page. Notes about your order, e.g. special notes for delivery. We will produce and ship by as your order requirement.

You can use Vaseline or any water base lubricant with your doll.

We recommend storing your doll right in your own bed when you are not using her. You could also put her in a closet, but she cannot stand on her own, and it’s best for her to be stretched out rather than folded up.

If you stretch her out on the bed, she will wait patiently there for you until the next time you want her. There she will be out of the way, yet serve as a pleasant reminder that she is yours. Most of our sex doll owners operate this way.

More information about sex doll care on this page: How To Take Care Of Your Sex Doll?

Don’t worry. These models are very durable and can withstand some abuse because our materials are good. If the doll has only suffered ‘minor’ damage, then you can do some simple repairs yourself.

When a doll is under pressure for extended periods of time, its surface will give way and lose it’s original shape. In this instance, you can cover the affected area with a towel and pour boiling water on it for 10 seconds. Then put on some gloves and pat the area. Sometimes you will need to repeat a couple of times until the dimpled area regains its normal shape. Don’t worry about damaging the skin since the TPE material the doll is made from can withstand temperatures as high as 200 degrees Celsius or 392 degrees Fahrenheit.

– Repairing the sex doll’s surface damage

In the course of daily use or improper operation, it is easy to cause damage to the skin of the doll. Sharp objects or contacting rough surfaces can scratch the doll’s delicate skin. You can take action to easily make repairs in this situation.

First, gather the following supplies- silicone adhesive, a mild detergent, warm water and repair tools. Generally, doll manufacturers supply a special glue, but you can also purchase it locally. A sharp pair of scissors is a must! Take the mild detergent and warm water to clean the lacerated area. Then dry it with a clean towel. It is a good idea to wear clean latex gloves during this process. This cleaning will help to prevent staining so it will not alter the appearance of your doll.

Secondly, apply a thin layer of glue evenly to both sides of the laceration (cut). A common mistake is to apply more glue than is needed. The glue will melt and bond the two sides together. Applying too much glue may melt the area and result in further damage. Just a little glue is necessary.

Finally, apply a very thin layer of glue over the surface of the repair and wait about a half hour for the glue to dry. Keep in mind, when a repair like this is made, that part of your sex doll will be very fragile. Take care not to damage it again, especially in the same area.

– Removing colored stains from sex dolls

You will need to gather the following supplies- mild detergent, cotton balls and stain remover. Dip a cotton ball into the stain remover and apply directly to the stained area of your doll. It normally takes 3 to 5 hours for the stains to disappear, so be patient. Then clean the area with mild soapy water and dry with a clean towel. If the stain is still present, repeat the steps of the process as we described.

Of course! You can dress up your doll any way you like. Feel free to use any regular woman clothes. We provide Bust/Waist/Hip measurements for that.

The doll’s skin although durable and resistant to rips, tears, and stain is not indestructible.  You should be careful to keep your doll away from dark fabrics and tight clothing.  If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure to not store her with the clothing on. The best clothing for dolls is light colored, loose fitting fabrics.

Some perfumes may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfumes which contain alcohol.

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